“GPS made contacts ahead so that the home administrators or marketing staff knew we were coming and something about our mother’s needs. She stayed with us so that if we did not seek the necessary information, she was there to guide and assist us. In addition, she made follow-up phone calls to me making sure I had no further questions. My family is especially grateful to the sensitivity, professionalism and care that she shared with us as we made a very emotional decision.” – Lucinda
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